sg779 Privacy Policy

This Privacy Policy applies to all players and visitors who access sg779's mobile gaming platform based in the Philippines. We are committed to handling your personal information responsibly, in accordance with applicable data protection laws including the Philippine Data Privacy Act of 2012. This document tells you exactly what data we collect when you register an account, make a deposit, or browse our platform. It also explains why we need that information, how long we keep it, and under what circumstances it may be shared. If you do not agree with any part of this policy, you should discontinue your use of the platform and contact our support team to request account closure. We review and update this policy regularly, so please check back from time to time to stay informed of any changes.

When you create an account on sg779, we collect personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also request a government-issued ID, a selfie, or proof of address to comply with our know-your-customer obligations. Financial data such as your preferred payment method, transaction history, and deposit and withdrawal records are collected and stored securely each time you interact with the platform's cashier. We also collect technical data automatically, including your IP address, device type, operating system, browser version, and session activity, to ensure the platform performs correctly on your device. Cookies and similar tracking technologies are used to remember your preferences and to detect unusual access patterns that may indicate a security concern. All data collected is strictly limited to what is necessary for operating the platform and fulfilling our legal responsibilities.

Your personal data is used primarily to create and manage your sg779 account, process deposits and withdrawals in Philippine pesos, and provide access to our live casino and slot games. We use your contact details to send you important account notifications, security alerts, and updates about changes to this policy or our Terms and Conditions. Identity and financial data is used to fulfil our regulatory obligations, including age verification, anti-money-laundering checks, and responsible gaming assessments. Technical and behavioural data helps us detect fraudulent activity, improve platform performance, and personalise your gaming experience where applicable. We do not use your data for any purpose beyond what is described in this policy without first obtaining your explicit consent. If you have opted in to marketing communications, we may occasionally send you relevant promotions — you can withdraw this consent at any time by contacting our support team.

sg779 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes under any circumstances. We may share your information with carefully vetted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to keep your data secure and use it only for the specific purpose we have instructed. In some cases, we may be required by Philippine law or court order to disclose your data to government authorities or regulatory bodies, and we will comply with such requirements while protecting your rights to the fullest extent permitted by law. If sg779 undergoes a business transfer, merger, or acquisition, your data may be transferred to the new entity, but only under terms that maintain the same level of protection described in this policy. We will notify you of any material changes to how your data is shared as soon as reasonably practicable. Any third party receiving your data is prohibited from using it for purposes beyond those that we have specified.

We implement industry-standard security measures to protect your personal and financial data at all times, both in transit and at rest. All data transmitted between your device and our servers is encrypted using TLS protocols, ensuring that your information cannot be intercepted during transmission. Access to your account data within sg779 is restricted to authorised personnel only, and all internal access is logged and audited regularly. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant Philippine regulatory authority within the timeframes required by law. We strongly recommend that you use a unique, strong password for your sg779 account and that you enable any additional security features available to you through the account settings page. If you believe your account has been compromised, please contact our support team immediately so that protective action can be taken without delay.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, which may include anti-money-laundering regulations that mandate the retention of financial records for a minimum of five years. After the applicable retention period has passed and there are no ongoing legal or regulatory obligations, your data will be securely deleted or anonymised so that it can no longer be linked to you. If you request account closure, we will begin the deletion process for data that is no longer needed, while retaining only what we are legally required to keep. Transaction records and identity verification documents may be held for longer periods where required by our licensing conditions or applicable regulations. You may contact our support team at any time to ask about the specific retention period that applies to your account data. We do not retain data in an identifiable form beyond what is strictly necessary for the purposes described in this policy.

As a data subject under Philippine law, you have the right to access the personal information we hold about you, to request corrections to inaccurate data, and to ask us to delete data that we no longer have a lawful basis to retain. You may also object to certain types of processing, such as direct marketing, and request that we restrict how we use your data while a dispute is being resolved. To exercise any of these rights, please contact our support team directly — we will respond to your request within the timeframe required by applicable data protection law. Where we have relied on your consent as the basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal. If you are unsatisfied with how we handle your data or your request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all such concerns seriously and will work with you to resolve any issues as quickly as possible. For further guidance on your rights or our practices, visit our FAQ page or review our Terms and Conditions.